CONCILE
Concile — AI-Powered eCommerce Operating Platform
Who Are We
Our Mission
What We Do
- UI UX Design
- Website Development
- Marketing
- Social Media
- eCommerce Store
- Tech Support
Overview
The Problem
Running an eCommerce business across multiple platforms creates complexity:
- Manual reconciliation of payments and settlements takes hours or days
- Hard to verify marketplace deductions such as shipping charges, commissions, and penalties
- No clarity on actual profit vs. marketplace dashboard profit
- Cannot identify which products generate losses and drain cash flow
- No unified dashboard to view revenue, sales, orders, fees, and settlements across channels
- Forecasting demand and planning inventory becomes guesswork
These issues affect business growth, margins, and planning.
Business Impact
| Before Concile | After Concile |
|---|---|
| Multiple Excel sheets & manual errors | Fully automated reconciliation |
| No clarity on profit vs revenue | Real-profit analytics |
| Guess-based forecasting | AI-powered forecasting |
| Costly manpower dependency | Self-serve dashboards |
| Late detection of losses | Instant alerts & insights |
The Solution: Concile
Concile automates reconciliation and connects all major sales channels into one intuitive dashboard — providing real-time profitability analytics and forecasting insights.
Key Features
- Payment & Settlement Reconciliation Automatically reconcile orders, returns, fees, shipping, and taxes across marketplaces. Ensure every rupee is accounted for.
- Profitability Insights Identify profit-making vs. loss-making products, top performers, and revenue leakage points.
- True Profit Calculator Calculate actual profit after all deductions — commissions, logistics fees, GST, packaging costs, returns, and cancellations.
- Marketplace Integrations
Connect easily with:
- Meesho
- Blinkit
- Vaaree
- Amazon
- Shopify Store
- (More integrations coming soon)
- Inventory & Demand Forecasting Predict future demand and optimize stock levels to prevent over-stocking or out-of-stock losses.
- Revenue Forecasting Forecast sales and growth potential based on product, channel, region, seasonality & trends.
- Multi-Channel Analytics Consolidated performance view across all marketplaces — total sales, total profit, net revenue, returns, and deductions.
- Automated Reports & Export Download reports & share with accounts, finance or management teams in seconds.
Our 6-D Process
01.
Discover
02.
Define
03.
Design
04.
Develop
05.
Deploy
06.
Deliver
Why Choose Concile
Save 80% time vs manual reconciliation
Detect hidden deductions & leakages
Make smarter decisions based on real numbers
Improve cash flow & profitability instantly
Single dashboard for all marketplace operations
Some Numbers
Satisfied Clients
Projects Completed
Accolades Earned
Lines of Code
Overview
Concile is an AI-powered eCommerce operating platform that combines WhatsApp automation, customer communication, sales intelligence, profitability analytics, forecasting, and business automation in one platform. It helps D2C brands, eCommerce sellers, and multi-marketplace businesses manage customer conversations, automate repetitive workflows, recover lost revenue, and understand business performance across platforms such as Amazon, Meesho, Blinkit, Shopify, and Vaaree.
With AI-powered business insights, automated customer communication, marketplace analytics, profitability tracking, and reconciliation, Concile helps businesses reduce manual work, identify opportunities, and make faster, data-driven decisions.
ConcileComm
WhatsApp Automation & Customer Communication
Turn WhatsApp into a powerful customer communication channel. ConcileComm helps businesses automate customer interactions, send order and delivery updates, recover abandoned carts, run campaigns, manage conversations, and handle common customer queries from one centralized platform.
Key Features
- WhatsApp Automation Automate customer messages across important stages of the customer journey.
- Order & Delivery Updates Send automated order confirmations, shipping, delivery, return, and other transactional updates.
- Cart & Lead Recovery Re-engage customers who abandon carts or do not complete their purchase journey.
- Campaign Broadcasting Send promotional offers, announcements, and targeted customer campaigns.
- Customer Query Automation Automatically handle common customer questions and provide instant responses.
- Chat Box & Agent Support Manage customer conversations from a centralized workspace.
- Template Management Create, manage, schedule, and reuse WhatsApp message templates.
- Analytics & Tracking Monitor message delivery, reads, failures, responses, and campaign engagement.
ConcileSales
AI-Powered Sales & Profitability Intelligence
Get a unified view of your eCommerce business across marketplaces. ConcileSales brings together sales, revenue, orders, settlements, deductions, product performance, profitability, and forecasting to help businesses understand what is happening across every selling channel.
Key Features
- Marketplace Analytics Compare sales, orders, revenue, and performance across Amazon, Meesho, Blinkit, Shopify, Vaaree, and other connected channels.
- AI Business Assistant Ask questions about your business in simple language and get relevant insights from your sales data.
- Profit & Loss Tracking Understand revenue, costs, deductions, and product-level profitability.
- Revenue Insights Identify trends, top-performing products, underperforming channels, and changes in business performance.
- Settlement Reconciliation Match marketplace transactions, fees, returns, and settlements to identify discrepancies and revenue leakage.
- Forecasting & Analytics Use historical performance and trends to forecast sales and demand and support better planning.
- Unified Reporting Bring business performance information together into clear, shareable reports.
The Problem
The Problem
Running an eCommerce Business Across Multiple Channels Shouldn’t Be This Complicated
As businesses grow across marketplaces and customer channels, sales data, customer conversations, support workflows, and financial information become increasingly difficult to manage.
Challenges Businesses Face
- Customer conversations scattered across multiple channels
- Slow responses leading to missed customer opportunities
- Abandoned carts and missed revenue opportunities
- Manual customer follow-ups consuming valuable team time
- Sales and profitability data spread across different platforms
- Difficulty identifying actual product and marketplace profitability
- Manual reconciliation of settlements, fees, and deductions
- Limited visibility into sudden sales, order, inventory, or performance changes
- Time-consuming reporting and business analysis
These operational gaps make it harder to respond quickly, control costs, understand profitability, and scale efficiently.
The Solution: Concile
Concile combines customer communication, WhatsApp automation, AI support, and business analytics into one centralized operating system for eCommerce sellers.
Automate Conversations
Set up intelligent workflows that instantly reply, notify, follow up, and engage customers 24/7.
Track Business Performance
Monitor revenue, profitability, settlements, support performance, and customer engagement in real time.
Scale Faster
Recover lost revenue, reduce manual work, improve customer experience, and grow operations efficiently.
The Solution: Concile
Concile brings AI, customer communication, sales intelligence, profitability analytics, and automation together into one centralized operating platform for eCommerce businesses.
Automate Customer Communication
Automate order updates, delivery notifications, campaigns, customer responses, follow-ups, and support workflows through WhatsApp.
Understand Business Performance
Track sales, revenue, profitability, settlements, marketplace performance, and customer engagement from one unified platform.
Make Faster Decisions
Ask questions in simple language, discover business insights, identify issues, forecast performance, and take action without relying on manual reports.
Concile Features
- AI Business Assistant
- WhatsApp Automation
- Customer Query Automation
- Order & Delivery Notifications
- Cart & Lead Recovery
- Campaign Broadcasting
- WhatsApp Chat Box
- Marketplace Analytics
- Profit & Loss Tracking
- Settlement Reconciliation
- Revenue Insights
- Sales & Demand Forecasting
- Unified Reporting
- Business Performance Monitoring
- Smart Alerts & Automation
AI Assistant Capabilities
AI for Customers & Business Teams
Concile uses AI across both customer communication and business intelligence — helping customers get faster assistance while helping teams understand their business performance.
Customer Product Assistance
Help customers discover products, ask follow-up questions, understand product information, and receive relevant recommendations through conversational interactions.
Order & Delivery Assistance
Customers can ask about their orders and receive order status and delivery information through automated conversations.
Conversational Returns & Support
Guide customers through return, replacement, and other supported service workflows using intelligent multi-step conversations.
Smart Human Escalation
Identify complex or unsupported queries and route conversations to human agents when automated assistance is not sufficient.
AI Business Insights
Business teams can ask questions about sales, revenue, products, marketplaces, and profitability using simple natural-language queries.
Natural-Language Sales Analysis
Ask questions such as:
- "Which platform had the highest sales in the last 30 days?"
- "What are my top 5 SKUs by revenue?"
- "Compare Meesho and Blinkit performance."
- "Show me Vaaree's daily revenue trend."
- "Which platform needs more attention?"
Concile converts business questions into relevant insights, helping teams understand performance without manually searching through multiple reports.
Industries Section
Built for Modern eCommerce Businesses
- D2C Brands
- Multi-Marketplace Sellers
- eCommerce Aggregators
- Amazon Brands
- Retail & Online Sellers
- eCommerce Operations & Finance Teams
Smart Business Automation
Let Concile Watch Your Business
Concile can continuously monitor important eCommerce activities and automatically identify changes or issues that need attention.
Examples of Business Automations
Buy Box Monitoring
Identify when products lose the Amazon Buy Box.
Inventory Alerts
Detect products that become unavailable or go out of stock.
Price Monitoring
Identify pricing mismatches and changes across selling channels.
Sales & Revenue Alerts
Detect significant drops in revenue or sales performance.
Order Monitoring
Identify sudden changes in order volumes and activity.
Delivery Monitoring
Track order and delivery activity to keep operations informed.
Performance Monitoring
Identify important changes in traffic, clicks, conversions, advertising performance, and other business KPIs.
Concile helps teams identify important business changes earlier so they can respond faster.
Why Businesses Choose Concile
- One Platform for Sales & Communication
- AI-Powered Business Insights
- Automated WhatsApp Customer Communication
- Unified Marketplace Visibility
- Real-Time Profitability Insights
- Automated Reconciliation
- Sales & Demand Forecasting
- Smart Business Alerts
- Reduced Manual Work
- Scalable Workflows for Growing Businesses